شرح موقعیت
We are looking for a Senior IT Systems & Automation Engineer to join our IT Services team and take end-to-end ownership of enterprise services with an automation-first and AI-first mindset. This role combines Systems Engineering, Infrastructure, Identity, Automation, and Service Ownership and goes beyond traditional support or system administration. Technical Skills What We Value
مسئولیتها
- Manage and support Windows and Linux systems in an enterprise environment
- Administer Active Directory, Group Policy, DNS, DHCP, Entra ID, Microsoft 365, Teams, Exchange, and ADFS
- Manage Linux servers, services, networking, permissions, Nginx, and troubleshooting
- Own services end-to-end, from design and implementation to monitoring, incident management, security, documentation, and continuous improvement
- Troubleshoot complex technical issues and perform Root Cause Analysis
- Automate manual and repetitive tasks using PowerShell, Python, Bash, APIs, and workflow automation
- Use AI in day-to-day engineering for scripting, troubleshooting, log analysis, documentation, and intelligent workflows or agents
- Improve monitoring and alerting and reduce recurring incidents
- Collaborate with Network, Security, Infrastructure, and Application teams to resolve cross-team issues
- Maintain technical documentation, architecture diagrams, runbooks, and operational procedures
نیازمندیها
- Windows Server and Active Directory
- Linux Administration
- Microsoft 365, Teams, and Exchange
- Identity and Authentication: LDAP, SAML, OAuth, OIDC
- PowerShell and at least one of Python or Bash
- REST APIs, JSON, and Webhooks
- Git
- DNS, TCP/IP, Firewalls, Reverse Proxies, and Load Balancers
- Monitoring and Log Analysis
- Experience with Ansible, Terraform, Docker, Kubernetes, Grafana, CI/CD, Microsoft Graph, AI Agents, or MCP is considered a plus.
- End-to-End Ownership
- Ownership does not end when a task is completed. Service owners are expected to follow issues through resolution and continuously improve the services they own.
- Accountability
- You take responsibility for your changes, decisions, and outcomes. When something goes wrong, you own it, fix it, communicate clearly, and help prevent it from happening again.
- Automation & AI Mindset
- You look for opportunities to eliminate repetitive manual work and use AI as part of your everyday engineering workflow, not just as a question-answering tool.
- Problem Solving
- You do not rely solely on predefined runbooks. You can investigate unfamiliar problems, analyze evidence, logs, and dependencies, and identify the root cause.
- Continuous Improvement