Proficient Mobility Products

شرح موقعیت

Role Purpose Identify, create and manage business products in line with the annual PD roadmap and business/ market requirements. Manage all stages of product development lifecycle . Position Information Unit: Enterprise Division: Products & Solutions Minimum role Qualification: Bachelor in relevant field Experience: 7 years of experience Key Accountabilities Identify and initiate new products, services and VAS for all Enterprise customer segments through market research and other methods. Enhance existing products and services to meet evolving market and customer needs. Design end-to-end products and propositions leveraging Omantel capabilities, subsidiaries, vendors and strategic partnerships. Develop and manage product roadmaps aligned with business objectives and market requirements. Assess market competition to identify competitive positioning and partnership opportunities. Develop and implement product Go-To-Market (GTM) strategies and marketing plans. Coordinate with MarCom on product campaigns and launch activities. Supervise and monitor product development progress according to roadmap and business requirements. Ensure all aspects of the product lifecycle including cost, procurement, systems, resources, targets, service agreements, training and reporting are delivered within approved timelines and budgets. Coordinate with Market Research and BI to assess market trends and customer requirements. Set product forecasts and identify appropriate business models and payment options. Build business cases and coordinate with Pricing to assess financial impact, profitability and ROI. Develop post-launch analysis criteria and reports to measure performance against agreed targets. Manage mobile base growth and identify monetization opportunities. Measure actual performance versus budget and ensure B2B profitability targets are achieved. Align product portfolio roadmap with current business and market needs to maximize acquisition, retention and growth across enterprise customer segments. Develop and manage customer retention strategies and initiatives. Analyze product portfolio performance and identify opportunities for enhancement and growth. Drive revenue expansion through upsell, cross-sell and customer lifecycle management initiatives. Ensure products and services meet customer needs and expectations in terms of value proposition and end-to-end experience. Analyze customer feedback and stakeholder inputs to improve customer experience and product performance. Ensure customer-centric processes are established, communicated and followed across teams. Drive continuous improvement initiatives to enhance customer satisfaction and service delivery. Work collaboratively with team members and stakeholders to build strong working relationships. Coordinate effectively across business units, subsidiaries, vendors and partners to achieve product objectives. Share knowledge, provide guidance and contribute to a collaborative and high-performance work environment. Ensure alignment and engagement of stakeholders throughout the product lifecycle.